Table of Contents

Introduction

The Account Information page is the landing page for each user of the customer account when they login to the Account Information It allows the user to check his own account details, his orders etc. It also has the link to the other applications like EarthPlatform and EarthMosaics.

General Information

On the upper right hand side of the window, you will see three small icons as below

IconDescription
AboutAbout page that shows the EarthDaily version
AppSwitcherIt will show you a list of hosted applications from EarthDaily and you can use it to switch between different applications
UserInfoQuick information about the signed-in user along with his/her account and an option to sign out

My Account

S. NoLabelDescription
OneUserLogged in user details
TwoAccountDetails of the account that the user belongs to.
ThreeAPI CredentialsToken URL to generate “Bearer Token” for API authentication. Details of How to Provision
FourHosted AppsUse this to switch between various apps available.


Account page for New Login experience

My Account

If you are using Legacy Login, this is what you would see on your Accounts page

My Account

My Orders

It lists all the orders being placed under the customer account you belong to. The purpose of showing all the orders apart from the one you placed is mainly for optimization, to ensure that you don’t end up placing a duplicate order.

S.NoLabelDescription
FiveMy OrdersTo go to your orders page.
SixSearch FiltersYou can use the search filters (search by ID, Type, Date range etc) to search for your orders.
SevenOrder Details LinkThis link brings you to a new page that shows all the details related to your order. Once an order is placed, you will see the order in “Processing” state. When the order is completed, it will show “Processed“ and you will also have the Processed date and time for that order. The Product UUID will also show up after the order is processed. This can be helpful to use for searching your product in the destination bucket or troubleshooting.
EightShow/Hide FiltersA toggle for you to show/hide the search filters.
NineShow/Hide ColumnsAllows you to select the columns you want to view for the search results.
TenToggle DensityAllows you to toggle the density of the table.
ElevenToggle Full ScreenAllows you to go to full screen mode.
TwelveRefreshRefreshes the page as per current criteria.

My Orders

Order state

When you place an order, it can go through varous states. Below is a table defining various states and what they mean.

Order StateDescription
PENDINGOrder submitted but pending payment and/or approval (eg. mosaic)
CANCELLEDOrder cancelled before proceeding (eg. payment failed, etc). Will only be used for orders which could have the “pending” state for now
IN_PROGRESSOrder submitted and under processing
COMPLETEDOrder completed with product(s) published to skyfox and ready to use
PRODUCTION_ERRORProcessing failed somewhere along the pipeline, or incase of multiple prodicuts, one or more products were not published successfully to skyfox